Product: Clearxchange Money Transfer Clear all filters (40 of 40 reviews match)
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On December 7th 2017 I transferred $400 through zelle 2 an account using the phone number it went through clearxchange they told me it would be deposited in mediately but what they didn't tell me was that the bank that the recipient used did not use zelle and that...
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Clearxchange Money Transfer
#1171658
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They are putting your money in limbo saying the money went through and then saying sorry they could not process with another email.Now I can't figure out what is going on. They have taken the money out of the person trying to pay me, but the payment could not go...
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Anonymous
NolaBill

Same thing happened to me - have spent over an hour on the phone and on hold trying to get them to resolve it. Have $4000 sent from tenants in limbo, need to pay the mortgage...

1.0
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Clearxchange Money Transfer
#1140972
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I recived money via ClearxChange from my work and since they recently switched to Zelle my money got lost somehow... I am behind on bills, rent, and I can't right now because I HAVE NO MONEY THEY TOOK IT. I have downloaded the app and tried to do it there way and my...
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Clearxchange Money Transfer
#1140900
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Thanks to ClearXchange, it is a mess. I got a message that the funds were wired, but the bank never received it. Upon calling ClearXchange (after a half hour on the phone), the rep noted that as my bank was not part of their network, I had to use the Zelle app. After...
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Clearxchange Money Transfer
#1140885
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After using clearXchange for over a year with few issues, it forced me to update to using the Zelle App. When I tried setting it up it said there was a problem AFTER supplying all of my financial info (debit card info). I had orignally started using CHASE quickPay and...
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1.0
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Clearxchange Money Transfer
I didn't like
  • Service did not work
#1131004
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My friend tried zelle because bofa (her bank) said it was the only way to send money.She was paying me back for something so i thought it would be perfect. I got the email saying it was sent then when i tried to accept it, first it said my bank debit card was a credit...
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Anonymous
feathersandpearls

Clearxchange did not require routing and account number AND debit card. Zelle does requires all three. I don’t use a debit card. I feel duped. Zelle kept saying clearxchange w...

beornsen
beornsen

After a long time on the Indian Call Center they finally came thoughthere were so many complaints , apparently, complaints against , Clear Exchangethey changed their name to...

Product
Clearxchange Money Transfer
#1129996
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I used this twice before with no issue, but money was sent to me two days ago and I saw they deactivated my account for some reason.I was told to make a new account because they were merging, and it keeps asking me to re-register, over and over again. Money has been...
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Anonymous
BT

Me too. I guess the banks did not do any QA before partnering with Clearexchange or Zelle

Anonymous
Anonymous

Mine too! My account was unregistered, and the money never got here. It's been 14 days. They say re register, but it will not work. Can they just take your money?

1.0
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Clearxchange Money Transfer
#1094521
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Clearxchange - THEIVES

Money was sent to me, and after numerous weeks, it hasn't posted to my account, every time I call clearxchange, after receiving my information they simply hang up.
1.0
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Clearxchange Money Transfer
#1082317
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When she clicked on Zelle and made the payment, I received an email from Clearxchange telling me she made the payment through Clearxchange. She NEVER made the payment through Clearxchange. But somehow since the two are merging, Clearxchange appeared. The payment never...
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Anonymous
menager

ClearXChange never bothered to respond to me, never got the money to me. Or only recourse was to go to the payers back account and refuse the transfer. It was a mess. Apparen...

Anonymous
Anonymous

Have u gotten it yet

1.0
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Clearxchange Money Transfer
#1080887
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00 disappeared from my Bank of America account through ClearXchange to named recipient at Santander bank. I spent 3 hours on phone trying to track the transfer! The named recipient had to register 3x with ClearXchange to receive funds. They also called both...
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Clearxchange Money Transfer
#1076917
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