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1.0

GHASTLY experience. Chase forwarded old profile of different bank/CLOSED account to ClearXchange.

I notified ClearXchange the profile was wrong and changed it. ClearXchange assured me the funds would be forwarded to the correct account in 3 business days, no verification needed. Three business days later, still no funds. Contacted ClearXchange AGAIN and was told the "new"/correct account needed to be verified first.

Another 3 days. THEN, ClearXchange deposited the funds in the OLD CLOSED ACCOUNT. Now I get to go goose-chasing for my funds. It's not as if I needed to have the funds in the correct account .

. . .

NEVER DO BUSINESS WITH THIS ORGANIZATION. NEVER EVER EVER.

Reason of review: Poor customer service.

Monetary Loss: $700.

Preferred solution: FIX YOUR PROCESS. EMPLOY PEOPLE IN THE UNITED STATES..

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I am wondering....were you ever able to locate your funds? And if so how much longer did it take?

I think I might be having the same experience. :(

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