Product: Clearxchange Customer Care Clear all filters (0 of 5 reviews match)
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Zelle has the worst customer service.I was on hold with them for over an hour! I tried emailing and it took a week to get a response. Not worth the time or energy. Initially I was able to transfer funds between my Chase account and my credit union. I found out that my...
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Anonymous
Allison Thenhaus

We were just scammed using Zelle. There is no fraud protection and I realized the scam as it was pending. There was nothing they could do even though we knew the bank account ...

1.0
Product
Clearxchange Customer Care
I didn't like
  • It takes forever
  • Service did not work
  • Could never reach customer service
#1162117
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What aprocess After years getting payments through Clear Exch, they start calling themselves Xelle.Same company . Required to delete my old CLEAR Exch account. Did. Required to sign up with ZELLE. Did . No payment after a well. THen , get a m email that I have to sign...
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1.1
Product
Clearxchange Customer Care
I didn't like
  • Registration process
  • Customer service
#1152328
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Attempting to set up account, needed to verify trial transaction at bank.Bank listed transactions, but drop down to verify transactions did not drop-down. Called customer service three times. Also wrote e-mails which were not responded to First customer service person...
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1.1
Product
Clearxchange Customer Care
I didn't like
  • Customer service
#1012319
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Waited 3 business days (1 more than the required 2) for my test transactions to verify my bank account, and called customer service when they hadn't arrived.I was told to wait another day and call my bank, that the issue had never happened to them and that it would be...
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1.0
Product
Clearxchange Customer Care
I didn't like
  • It takes forever
  • Customer service
#940442
Reply to reviews
This is arguably the worst company I have ever dealt with in my 28 years. Let me break it down for you all, so that you may at all costs avoid using ClearXChange. 1) Their website is something out of 1997, and will not work on any normal browser (Chrome, Firefox,...
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Annefrank
Annefrank

I couldn't agree more. At least you got a referrence number. I was told I didn't need one. And that there wasn't one.

Product
Clearxchange Customer Care
#766251
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