Product: Clearxchange Account Clear all filters (0 of 21 reviews match)
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If you cancel your profile and attempt to go to the new service Zelle you lose all transactions that are in process.They then hole the money for 14 days before returning to the sender. At least that is what they indicated. I think the notice to cancel the ClearExchange...
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Anonymous
Diane

I am dealing with this issue right now. I got a text notification that someone sent me money. It took me to the Zelle website and said I needed to register. Up until now all p...

Anonymous
Brian

We followed Clear Xchange’s instructions to the letter. The result was a canceled pending transaction, the inability to set up an account with Zelle due to system problems on ...

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Clearxchange Account
#1141533
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I was suppose to be recieving money to my bank account i had emails that said use zelle or clearxchange from the company I created an account for both just to help things go smoother, i recieved my money through zelle so i called customer service to try and delete my...
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Clearxchange Account
#1113069
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Clearxchange - My money is gone

My account was mysteriously deactivated. The money was sent and is in a black hole. They keep blaming the bank, but they money is in the hands of clear exchange (zelle). I cannot get anyone to help fix the problem Can they just take your money?
1.0
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Clearxchange Account
#1100845
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I made a clearXchange account so my friends through Chase Quickpay could transfer money to me since I don't have Chase and can't use Quickpay. I made my account 2 days ago and tried verifying my information on my profile like address and everything but the account...
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Clearxchange Account
#1071446
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First of all you gotta b 18 to do it and I have a bank account even tho I'm 16 but clearxchange doesnt let me make a account so I use my Bros account (he's over 18) and it doesn't work because the names aren't the same and for "security reasons" they deactivate his...
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2.5
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Clearxchange Account
#1039736
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I hadn't received an email from ClearXChange to update my personal information. When I clicked on the login in link to do so, it said we can not verify your account please enter the last 4 digits of your SSN. I did so and the same message in red letter came up. Then it...
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Anonymous
Anonymous

I was on hold for 30 mins yesterday trying to get this resolved, but had to hang up before I got help and now I am waiting again hoping to talk to someone. Does not sound like...

Anonymous
Anonymous

The same thing just happened to me! I'm pissed!

1.0
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Clearxchange Account
I didn't like
  • How no one tried to figure out the problem
#1023678
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Every time someone sends $ you have to stand on your head and spin around 3 times and you still don't get the deposit.When you call CS it's always MY fault. I've verified over and over that I have registered my email and banking information correctly - but they cannot...
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Anonymous
Anonymous

The absolute worst. Using customers money - jump through hoops verified all. No money wherever Total scam.

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Clearxchange Account
#1015911
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Because I have a local bank, I had to use Clearxchange for the transfer. I opened an account and tried to verify it, error, contact customer service. They tell me try again in 30 minutes, which I did, still did not work, tried to verify with both email and phone, all...
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1.0
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Clearxchange Account
I didn't like
  • Website
  • Customer service
#1015435
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Ridiculous!!Today my account was deactivated or in their words "inactivated" because the system asked me update my personal info (via email)before i could recieve money that had been sent. I entered my address/phone/last 4 of SSN, but because my address didnt match the...
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Anonymous
Anonymous

This happened to me with them twice!

Anonymous
Anonymous

TransactionError@clearXchange.com and post to their Twitter feed.

1.2
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Clearxchange Account
#993042
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ClearXchange - Account Review

A *** took a picture of my debit card and used it to steal money from my bank account to send to someone. I had to open all new accounts. When I called this company, they wanted me to verify MY information to them but the *** was able to use my information to scam. When I denied to give them my Birthday to stop transactions, they would not talk to me. I hope this *** loses his house since these last 3 transactions failed
1.0
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Clearxchange Account
#992206
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